dunia lotteryTerms of Use

When you create an account on dunia lottery, you agree to the terms set out below. Our platform operates sportsbook markets (Liga 1, Piala AFF, Champions League, MotoGP), live-dealer games (French Roulette, blackjack, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Deposits flow through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and traditional bank transfers (mobile banking, local payment, online payment, e-wallet virtual accounts).

We at dunia lottery reserve the right to update these terms at any time. Continued use of our platform after a change is posted constitutes acceptance of the new terms. We encourage you to review this page regularly. Our services are available only where local jurisdiction permits; users are responsible for verifying compliance with their own jurisdiction's law.

This page outlines account creation, deposits and withdrawals, bonus terms, settlement rules, dispute resolution, and jurisdiction restrictions. If you have questions about these terms, contact our English-language support team via the help centre on your account dashboard.

Account creation and eligibility on dunia lottery

To open an account on dunia lottery, you must provide your legal name, date of birth, email address, and phone number. We verify your identity before processing your first deposit. During verification, you may be asked to provide proof of identity (national ID, passport) or proof of address (recent utility bill). Verification is subject to standard anti-money-laundering and know-your-customer checks required by payment processors and local regulation.

You are responsible for keeping your login credentials confidential. Any wagers placed from your account are binding, regardless of whether they were placed by you or someone with access to your credentials. We do not accept liability for unauthorized access if you fail to protect your password. If you suspect unauthorized activity, contact us immediately so we can investigate and, if confirmed, adjust your balance.

Our services are available only where applicable law permits. We do not operate in jurisdictions where online gaming is prohibited. Users in Jakarta, Surabaya, Bandung, Medan, and other supported regions may access our platform; however, you remain solely responsible for verifying that access and use comply with your jurisdiction's regulations.

Deposits and payment methods on dunia lottery

We accept deposits via eight payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet virtual accounts. Deposits via e-wallet (mobile banking, local payment) settle within moments. Bank transfers settle during the next banking window. Minimum and maximum deposit amounts are displayed on your deposit form and may vary by payment method.

We do not charge deposit fees. Your full deposit amount is credited to your account balance immediately (for e-wallets) or upon settlement (for bank transfers). You are responsible for providing correct payment details. If a deposit fails due to insufficient funds or an invalid account number on your side, we cannot retrieve the payment; you must initiate a refund through your bank or e-wallet provider.

Withdrawals and settlement on dunia lottery

You may withdraw your balance at any time, subject to verification checks. Withdrawals reverse your original deposit method—if you funded via online payment, your withdrawal returns to e-wallet; mobile banking transfers return to local payment. Request a withdrawal from your account dashboard, select your withdrawal method, and our system processes it subject to standard verification windows.

Withdrawal times vary: e-wallet withdrawals typically complete within one to three business hours; bank transfers settle during the next banking window. During holiday periods such as Idul Fitri or Idul Adha, banking windows may shift, extending settlement times. We undertake to process withdrawals promptly, but final delivery depends on your bank's or e-wallet provider's processing time, which is beyond our control.

If your account balance includes unsettled game results (marked "Pending" in your Result Table), you may still request a withdrawal; however, pending results will settle before withdrawal release. We reserve the right to void a withdrawal request if verification checks identify suspicious activity.

Game rules and settlement on dunia lottery

Each game category on dunia lottery carries specific settlement rules. Sportsbook outcomes (Liga 1, Piala AFF, Champions League, MotoGP) settle based on official league or governing-body announcements. If a match is abandoned or postponed indefinitely, your stake is refunded (marked "Void" in your Result Table). Live-dealer games settle instantly upon hand or spin completion; the dealer's action is final. Slot games settle instantly upon spin conclusion. Esports results settle upon official tournament announcement; multi-match series require all games to conclude before settlement.

We record all outcomes in our Result Table with timestamps and settlement status. You can search your history by date, game type, or status, and export a full CSV for auditing. Settlement status progresses from "Pending" (outcome final, payout processing) to "Settled" (payout complete and added to balance) or "Void" (event cancelled, stake refunded).

If you believe a result is incorrect, contact us within a reasonable timeframe (typically within 30 days of the event) and provide your Event ID (found in your Result Table). We investigate by reviewing official data, game logs, or camera footage. If an error is confirmed, we adjust your balance. Disputes not raised within 30 days are considered accepted.

Bonus terms and promotional offers

From time to time, we may offer promotional bonuses (such as a welcome deposit match or free spins on specific slot titles). Any bonus offer is subject to stated terms and conditions. Typical bonus terms require you to wager the bonus amount a certain number of times before withdrawing; bonus funds may be restricted to specific game types; and bonuses expire if not used within a set period.

We reserve the right to cancel or modify any promotional offer at any time. If you have an active bonus when we change terms, the new terms apply to your account prospectively; existing bonuses are honoured under original terms unless you explicitly agree to new terms.

Dispute resolution and jurisdiction on dunia lottery

If you have a dispute with dunia lottery regarding a settlement, account balance, or payment, contact us via the help centre. Describe the issue, provide your Event ID (for game-related disputes), and relevant dates. Our support team investigates and responds within a standard timeframe, typically two to five business days. If investigation confirms an error, we adjust your balance immediately.

If you remain unsatisfied after our internal review, you may escalate to your payment provider (your bank or e-wallet) or pursue local legal remedies in your jurisdiction. We undertake to resolve disputes fairly and transparently, but ultimately settlement decisions made in good faith and supported by official data or game logs are final.

These terms are governed by the laws of the jurisdiction in which dunia lottery operates. Any legal proceeding related to your use of our platform must be brought in a court of competent jurisdiction in that territory. You waive any right to jury trial and agree to binding arbitration if both parties consent.

Prohibited conduct and account suspension

We reserve the right to suspend or close your account if we detect prohibited conduct, including but not limited to: using multiple accounts to circumvent limits or claim multiple bonuses; colluding with other players to exploit game rules; attempting to manipulate settlement outcomes; providing false identity information; or engaging in money laundering or fraud.

If your account is suspended pending investigation, your balance is frozen pending outcome. If prohibited conduct is confirmed, we may forfeit bonus funds or close your account. If no violation is found, we lift the suspension and restore full access.

Jurisdiction notice

We do not offer our services in jurisdictions where online gaming is prohibited by law. Access to dunia lottery is restricted to users in supported regions. Users are solely responsible for verifying that access and use comply with their own jurisdiction's regulations. If you access our platform from a jurisdiction where online gaming is prohibited, you do so at your own legal risk, and we accept no liability for any legal consequences.

If your jurisdiction's law changes and online gaming becomes prohibited, we may restrict your access. Any balance remaining in your account will be returned to your original payment method.

Final terms and contact information

These terms, together with our Privacy Policy, form the complete agreement between you and dunia lottery regarding your use of our platform. If any term is found invalid, the remaining terms remain in effect. Our failure to enforce any term does not constitute a waiver of that term.

For questions about these terms, account issues, settlement disputes, or payment problems, contact us via the help centre on your account dashboard. Our support team responds in English and is available to assist with any inquiry. Your Result Table and transaction history provide a complete audit trail of all activity on your account.

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